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frequently asked questions
FAQ
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Products - General questions
What is Glowtonic?
Glowtonic is a modern beauty and wellness brand offering high-quality dietary supplements. We focus on collagen, vitamins, minerals and essential micronutrients to support your skin, hair and nails. This helps you maintain and enhance your natural glow.
Who are Glowtonic products suitable for?
Our products are suitable for anyone who wants to support their daily beauty and self-care routine from within. They are particularly popular with people who value high-quality ingredients and easy integration into their everyday lives.
What are dietary supplements?
Food supplements are products that contain concentrated nutrients such as vitamins, minerals or proteins. They supplement the diet but do not replace it.
How do I take Glowtonic Collagen Boost?
One serving of powder is stirred into water, juice or another beverage daily. The exact recommended intake can be found on the respective product page and on the packaging.
Why do many people incorporate collagen into their daily routine?
Collagen is a natural structural protein found in the body. Many people choose collagen supplements because they are easy to mix into drinks or meals and fit well into modern wellness routines.
How do I take Glowtonic Vitamin Power?
The vitamin capsules are best taken whole with sufficient liquid (e.g. a glass of water), ideally with a meal, to improve absorption and increase stomach tolerance.
How long should I use Glowtonic products?
Dietary supplements are most effective when taken regularly. We recommend taking them for several weeks as part of a balanced diet.
How long should I use Glowtonic products?
Store them in a cool, dry and dark place. Most products should be tightly closed after opening.
Are the products vegan?
Not all products are vegan, as the Glowtonic Collagen Boost product range, for example, contains collagen. Products labelled as vegan can be found directly in the product description.
Do the products contain sugar or artificial additives?
Glowtonic attaches great importance to high-quality and clean recipes. Our products are free from unnecessary additives and added sugar.
Ingredients & Quality
Where are the products manufactured?
Our products are manufactured in Austria and Germany under strict quality standards. We ensure that raw materials are tested and production is monitored.
Have the ingredients been tested?
Yes. We use selected raw materials and ensure high purity and tested quality.
Services & Customer Service
Does Glowtonic offer personal consultations?
If you have any questions about products or orders, our customer service team will be happy to assist you via email via the contact page.
Can I change my order afterwards?
Solange deine Bestellung noch nicht versendet wurde, kannst du dich an unseren Kundenservice wenden.
Shipping & Delivery
How long does shipping take?
Delivery time is usually 2–5 working days within Germany. You can find more detailed information in the checkout area.
Which countries do you ship to?
We currently deliver to Germany and Austria. Other countries are in the pipeline.
How much are the shipping costs?
The shipping costs are clearly displayed in the shopping basket. Shipping may be free of charge for orders above a certain value.
About Glowtonic
What does Glowtonic stand for?
Glowtonic stands for high-quality beauty and wellness products with transparent formulas, modern brand aesthetics and the aim of making self-care easy to integrate into everyday life.
Why should I trust Glowtonic?
We place great importance on quality, transparency and customer satisfaction. Clear product information, tested ingredients and accessible customer service are a matter of course for us.
Other questions
Can I return my order?
You have a statutory right of withdrawal. Unopened products can be returned within the statutory period. Details can be found in our withdrawal policy.
What payment methods are accepted?
We accept the following payment methods:
- Credit cards
- PayPal
- Instant bank transfer
- Purchase on account
The available payment methods will be displayed during checkout.
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